We take security very seriously and are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
Expressgiftservice.co.uk is a 100% secure website. Every time you enter an area of the site that has or requires sensitive information, such as your credit card details, an icon at the bottom of your browser window will appear that will take you to a secure payment gateway. We do not store your payment details, digitally or otherwise. The address details are retained for ordering purposes only. At checkout, customers are transferred to a secure online payment service provider for payment authorisation. The real time credit card processing systems used by Expressgiftservice.co.uk are provided by Pay360 and PayPal. We do not store your payment details after the payment has been processed.
We collect information about you for two reasons; to process your order and to provide you with the best possible service. The type of information we will collect about you includes your name, address, telephone number and email address. We will never share your confidential information with third parties and will not email you in the future unless you have given us your consent to do so.
Cookies & Your Personal Details
We may use technology to make our website more secure and easier for you to use, as well as to track the patterns of behaviour of visitors to our site. This can include using a ‘cookie’, which is a very small text file stored on your browser, containing information including your IP location and personal details such as your name, address, contact number and email address. We collate this information and check its history with Paypal or Pay360. You can modify your browser to turn off cookies, if you wish.
You can check the information that we hold about you by emailing us at firstname.lastname@example.org. If you find any inaccuracies, we will correct/delete them immediately. The personal information that we hold will be held securely in accordance with our internal security policy and the law.
Confirmation / Marketing Emails
The only information sent with the gift is the personal message card. We do not pass on any other details and do not send out an invoice or receipt, only emails confirming your order and updating you on its delivery status.
We only send occasional newsletter emails regarding our promotional activities or new products if you have subscribed to our newsletter updates. Should you wish to unsubscribe from our newsletters, you can do so at any time by clicking the unsubscribe link at the bottom of the emails or by emailing us at email@example.com.
For information about security when shopping on our website, please see our Secure Shopping.
For information about the terms and conditions for the My Account service, please see our Terms & Conditions page.
We may amend this policy from time to time.